About the room service, we take good note and rest assured we will take it into account. Book the Novotel Dakar - Stay at this 3.5-star business-friendly hotel in Dakar.
So I checked in and out of two hotels during my stay, not ideal!Most of your staff were extremely efficient and friendlyDear Mr b.,, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.
La satisfaction de nos clients est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur. Our apologies once again for this inconvenience Yours sincerely, Management TeamDear Mr B., Firstly we would like to thank you for the lovely review you shared following your recent stay to our hotel and are delighted to read that we were able to match your holiday expectations. We are delighted to read that we were able to match your expectations. Merci encore pour votre aimable appréciation sur notre établissement, nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche. Unfortunately, because I booked through Hotels.com the Novatel could not cancel the PUllman and so recommended that I do stay at the PUllman.
Cordialement, La Direction.Cher Monsieur B., Nous tenons à vous exprimer notre gratitude pour vos commentaires sur votre récent séjour parmi nous. The staff were really friendly and ready to help me have comfort. Cordialement, La Direction.Cher Monsieur I., Avant tout nous voudrions vous exprimer notre sincère gratitude pour votre confiance et loyauté envers notre établissement. Le Novotel-Dakar est désireux de vous offrir la meilleure qualité de service pour vos séjours, par conséquent, votre avis est très précieux.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.
Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.
Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Enjoy free WiFi, free parking, and an outdoor pool. Nous sommes heureux de lire que vous avez pleinement profité de votre séjour. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Dear Louise M., Thank you for taking the time to tell us about your experience at the Novotel Dakar.
L'hôtel est également situé à proximité de l'Institut culturel français. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Cordialement, La Direction. Nous sommes sincèrement navrés de lire que vous avez été malade pendant votre séjour et de ne pas en avoir été informés immédiatement car nous aurions pu appeler un médecin pour un contrôle.
Cordialement, La Direction.Chère Madame COULIBALY, En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre séjour au sein de notre hôtel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Il est très gratifiant pour nous de lire qu'une fois de plus que vous avez profité d'une agréable expérience parmi nous.
We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Breakfast was improved but is still miles away from being worthy of a 4star hotel, especially that the novotel brand is usually excellent in terms of food, and i have tested more novotel hotels in other countries.
Merci encore une fois pour avoir choisi notre hôtel et pour vos remarques constructives dont nous tiendrons compte.
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