I have used many rental vehicles throughout my career and have never been treated with this level of disrespect and intimidation. Unsubscribe easily.ConsumerAffairs is not a government agency. Incident: August 13, 2020. I've seen other reviews online of this location, I think it's something they do to rip people off.
The Owner hereby agrees to rent the following vehicle to the Renter: {Car Make, Model, Year, Color, License Plate #, VIN #} The Emerald Club program lets drivers enjoy an upgraded vehicle selection, free rental days, priority service and easy check-in and checkout.A link has directed you to this review. You may need to download version 2.0 now from the Be the first one to find this review helpful Download and create your own document with National Car Rental Agreement (144KB | 3 Page(s)) for free. Take care and we look forward to seeing you again soon!
Words of advice, take photos of all four sides of the vehicle prior to departure and the same upon returning the vehicle (Interestingly, on an unrelated rental return to National, I was asked by the rep. why I was taking photos). I walked back to the car, left the keys in it and took a picture of the poor signage and of the car parked in front of the not scribbled out National sign in front of the space it was parked in. In my case, for recouping $1,000 for trivial dents they have lost the business of this Emerald Club member dating back to 2000, in the course of which I spent more than that on an annual basis.
This time the personnel said that it was a handicapped placard that they found close to the day of my return, but of course he refused to return claiming that someone was coming to pick it.
Be the first one to find this review helpful If any authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law.You agree that any controversy or claim arising out of or relating to the Site or Mobile App or use of the Site or Mobile App or these Terms, other than claims relating to infringement of copyright or other intellectual property, may only be settled by binding arbitration in accordance with the Paragraph or alternatively, you may assert your claims in small claims court if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. When I went to pick car at the scheduled time, they said car was not available and the receptionist lady communicated with Hertz and referred to go to Hertz which said car available at higher rate for same size than rate reserved on phone. Be the first one to find this review helpful Formatted and ready to use with Microsoft Word, Google Docs, or any other word processor that can open the .DOC file format.The Owner hereby agrees to rent the following vehicle to the Renter:The Renter agrees to return the vehicle in its current condition (minus normal road wear-and-tear) to the Owner on the return date and hour, with The Renter understands that the vehicle is for use only in The Renter agrees not to allow any other person to drive the vehicle, except for authorized drivers listed and approved here.
Nothing.
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I thought, cool Hawaii-style, must be more laid back. - CarolI call to get road service due to a mechanical issue, road service says, "Ok, we booked you a replacement car, go to location and pick up." I have traveled with my husband (a mid 40’s businessman) many times and I get the unfortunate impression that if he had been with us, we wouldn’t have been accused of denting the car and we would’ve been treated more respectfully. National Car Rental offers SUVs, cars, vans and trucks at more than 1,500 locations worldwide.
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